Claims-grade evidence, every turnover
Win the damage disputes you should be winning.
OvrSee captures claims-grade evidence at every property turnover. When a guest damages your property, you don't argue — you attach the file. The underwriter pays.
sha256:95f3…cfba- 01
Cleaner's statement
Contemporaneous voice declaration at every walkthrough.
1 voice declaration · hashed on device
- 02
Automated corroboration
Before-and-after summary on flagged damage.
8 keyframes compared · 92% confidence
- 03
Sealed archive
SHA-256 on capture · EXIF preserved · 18 mo. retention.
8 photos · 1 damage clip · sealed 10:14 UTC
The sample pack
One turnover, from the doorstep to the claim.
This is a real pack from a real turnover, anonymised. Every hash, timestamp and coordinate here is the one the system recorded.
The cleaner declares, in their own voice, before they see anything.
Every walkthrough opens with a spoken statement of name, property and time, hashed on capture. The cleaner is a witness who was there — not a rubber-stamp on an algorithm.
Walkthrough declaration
“I, Maria K., am inspecting the property at 28 L— Road, BT45 on 16 June 2026 at 11:08. I will record any damage I observe during this turnover. This statement is made under the OvrSee evidence protocol.”
- Voice signature
- Captured, 3 s, name only
- Recorded
- 16 June 2026 at 10:08 UTC
- Operative ref
- OP-B0000001
- SHA-256
- b7cc0b40a0118e240cb02970676aa0d9eacc594d9f7b3fe0776ab10f0e9536c3
She finds a broken plate and films it while it's in front of her.
A long-press starts a dedicated damage clip, and the app asks her to say what she sees. Frames are extracted and the original video is hashed and stored unaltered — nothing passes through the camera roll.
Damage evidence
Damage clip · Kitchen- Flagged by
- Maria K., during walkthrough wrap
- Severity
- Minor
- Clip SHA-256
- 7b3f78209ac6cf6888d6eb6cef03cac0b688f9cf8e63f0d79b4f65a1a0d2269b
- Frame SHA-256
- cfbe7473802c932256ca2e2d674a04512fc5fc22764444896c59e8f66574b75f
- Device GPS
- 54.766087, -6.649750
OvrSee compares it with the last sealed record of the same room.
Only after the cleaner has declared does the AI look. It pairs the damage frames with the prior walkthrough and writes the before-and-after summary. Analysis corroborates the witness — it never replaces them.
Before / After — prior documented condition
BeforeAI corroboration — 92% confidence
All eight current frames show a single white ceramic plate broken into 8–10 shards on the kitchen island. The previous walkthrough shows the same island with a clear, undamaged worktop and no broken crockery. The breakage is new damage arising between the two records.
Generated server-side after the operative's declaration. The operative remains the primary witness.
The record is sealed. Anything that arrives late is disclosed, not hidden.
At sign-off the turnover is sealed at the database layer — evidence can't be altered or removed after that. Any file landing afterwards is itemised on its own page.
Evidence integrity report
| 01 | c2500d73… | 10:11 UTC | Hashed at capture |
| 02 | 236d97e4… | 10:12 UTC | Hashed at capture |
| 03 | c6c3ac5f… | 10:12 UTC | Hashed at capture |
| 04 | 3f2bef30… | 10:12 UTC | Hashed at capture |
| 05 | b6158ea2… | 10:12 UTC | Hashed at capture |
| 06 | acfc89fa… | 10:12 UTC | Hashed at capture |
| 07 | d3edf1e2… | 10:13 UTC | Hashed at capture |
| 08 | 5e34cbd8… | 10:13 UTC | Hashed at capture |
Sealed 16 June 2026, 10:14 UTC. All evidence was received before sign-off. No evidence landed after seal.
The clock starts, and the pack is built for the venue you're filing with.
Airbnb gives you 14 days from checkout; Vrbo gives you one shot. OvrSee knows which applies, counts down, alerts you, and tells you what's still missing before you file.
Claim — Airbnb Host Damage Protection
- Checkout
- Tue 16 June
- Filing window
- 14 days, closes Tue 30 June
- Next guest
- Fri 18 June — document fully before then
11
days left
3 of 14
used
2
days to next check-in
Walkthrough declaration
“I, Maria K., am inspecting the property at 28 L— Road, BT45 on 16 June 2026 at 11:08. I will record any damage I observe during this turnover. This statement is made under the OvrSee evidence protocol.”
- Voice signature
- Captured, 3 s, name only
- Recorded
- 16 June 2026 at 10:08 UTC
- Operative ref
- OP-B0000001
- SHA-256
- b7cc0b40a0118e240cb02970676aa0d9eacc594d9f7b3fe0776ab10f0e9536c3
Pack OVRSEE-2026-C22A2E46 · step 01 of 05
The evidence
Three independent layers of evidence. Every turnover. Every property.
Your cleaner's statement
A contemporaneous voice declaration at every turnover, timestamped and GPS-verified. Your operative is a witness who was there — not a rubber-stamp on an algorithm.
Automated corroboration on flagged damage
When your cleaner flags damage, OvrSee compares the current walkthrough against the previous one and generates the formal before-and-after summary for your claim.
A hashed forensic archive
Every photo is SHA-256 hashed on the device, EXIF preserved, GPS dual-source verified, stored immutably for 18 months. An unbroken, tamper-evident chain of custody.
All three layers run on every turnover. Built to an insurance standard, not just an OTA one.
The claims engine
Detection tells you something broke. OvrSee gets you paid.
Most tools stop at “you have the photos”. The part that decides whether you recover the money is what happens in the fourteen days after checkout, and that part is built in.
Deadlines that count from the right event
Airbnb's 14 days run from checkout, Vrbo gives one submission, Booking.com wants a misconduct report inside a window. Each claim shows the clock that applies.
Alerts before it's too late
Day-10 and day-12 email warnings before a filing window closes, plus a warning when the next guest is about to check in.
Packs built per venue
An Airbnb dossier, a Vrbo submission and an insurer pack want different pages. Pick the venue and the pack assembles the exhibits, disclosures and certification it expects.
Blockers before you file
Missing booking link, no repair quote, police reference needed or waived — the claim page says what would weaken the filing while you can still fix it.
Owner message, ready to send
A drafted owner update sits beside every flag, so the person you answer to hears it from you first.
Deadlines in your calendar
Every filing window exports to the calendar you already use.
The difference
Not another detection tool.
AI that spots a stain in your existing photos is useful. It is not evidence.
| Capability | OvrSee | AI photo-detection tools | Cleaning checklist apps |
|---|---|---|---|
| Witness declaration | Yes | No | No |
| Hash at capture, sealed record | Yes | Timestamped only | No |
| Before-state from a sealed prior record | Yes | Baseline from PMS photos | No |
| Venue deadlines and filing profiles | Yes | No | No |
| Runs without a PMS | Yes | Needs a supported PMS | Yes |
| UK company, EU-region data | Yes | Typically US-hosted | Varies |
Comparison reflects published product descriptions in September 2026. If yours is different, tell us and we'll correct it.
Sits under your PMS
OvrSee doesn't replace your PMS. It sits underneath it.
Keep the PMS you run today — OvrSee is the protection and operations layer beneath it, not a channel manager and not a PMS.
Turnovers
Schedule turnovers across your portfolio and watch them run end to end — you step in only when something is genuinely broken.
Cleaning quality
Every turnover scored on completeness, photo compliance, and evidence integrity — plus a running QA score for each operative.
Coverage risk
Green, amber, red across the next seven days of turnovers — you sort the amber before it goes red.
Inspections
Pre- and post-checkout inspections on the same forensic capture spine as a turnover — a dated, evidence-backed condition record, not a checkbox.
For management companies
Managing properties for owners? Every claim you lose, you explain to someone else.
When you manage on behalf of owners, a lost damage claim isn't just a cost — it's a conversation with the owner about why you didn't have the evidence. OvrSee gives you a defensible record on every property you're trusted with.
Send us the evidence from the last dispute you lost.
We'll tell you, exhibit by exhibit, whether it would have survived the venue's rules, and show you what a sealed record of the same turnover would have looked like.
- Judged against Airbnb, Vrbo and Booking.com's published evidence requirements
- Written by a person within two working days
- Your photos are deleted afterwards unless you ask us to keep them
- OVRSEE LTD, registered in Northern Ireland NI740301
- EU-region storage, under UK GDPR
- 18-month retention
- SHA-256 at capture, hashed on the device before upload
- No generated evidence — originals sealed, AI only annotates