Claims-grade evidence, every turnover
Win the damage disputes you should be winning.
OvrSee captures claims-grade evidence at every property turnover. When a guest damages your property, you don't argue — you attach the file. The underwriter pays.
sha256:f7c2…0a8e- 01
Cleaner's statement
Contemporaneous voice declaration at every walkthrough.
1 voice declaration · 4 voice notes · 38s
- 02
Automated corroboration
Before-and-after summary on flagged damage.
47 photos compared · 6 anomalies
- 03
Hashed forensic archive
SHA-256 on capture · EXIF preserved · 18 mo. retention.
47 photos · 1 video · 2m18s
The evidence
Three independent layers of evidence. Every turnover. Every property.
Your cleaner's statement
A contemporaneous voice declaration at every turnover, timestamped and GPS-verified. Your operative is a witness who was there — not a rubber-stamp on an algorithm.
Automated corroboration on flagged damage
When your cleaner flags damage, OvrSee compares the current walkthrough against the previous one and generates the formal before-and-after summary for your claim.
A hashed forensic archive
Every photo is SHA-256 hashed on the device, EXIF preserved, GPS dual-source verified, stored immutably for 18 months. An unbroken, tamper-evident chain of custody.
All three layers run on every turnover. Built to an insurance standard, not just an OTA one.
The platform
Stop paying four tools to do half the job.
A 20–100 unit operator typically pays for cleaning quality, damage workflow, inspections, and turnover scheduling separately — none of them built for short-term rentals, none of them talking to each other. OvrSee brings them onto one platform. Evidence is the centre of gravity, with cleaning quality, claim packs, and inspections live around it today, and the rest of the operational layer on the way.
Four tools. None talking to each other.
- Cleaning quality appext
- Damage workflow toolext
- Inspection appext
- Turnover scheduling toolext
Separate subscriptions. Separate vendors. None designed for STR.
One platform. Evidence at the core.
OvrSee — the operations & evidence platform
evidence · cleaning · claim packs · inspections
Integrates with what genuinely moves revenue
- PMS — Hostaway, Guesty, Hospitable
- Pricing engine
What's live today
shippedOne platform, five things it does well.
Evidence & claims
A sealed, GPS-verified, timestamped record on every turnover, with the before-and-after comparison built for you when damage is flagged. Claim packs assembled from real turnover data in one click.
Inspections
Run pre- and post-checkout inspections on the same forensic capture spine as a turnover. Your operative walks each room, records a pass / issue / fail verdict, and signs off — a dated, evidence-backed condition record, not a checkbox.
Cleaning quality & operatives
Every turnover scored on completeness, photo compliance, and evidence integrity — plus a running average QA score for each operative. You see which cleans were done properly without having to ask.
Coverage risk
Green, amber, red across the next seven days of turnovers. You sort the amber before it goes red, and the red before a guest is checking in to a property nobody's cleaning.
Bookings & turnovers
Schedule turnovers across your portfolio and watch them run end to end — you step in only when something is genuinely broken.
Coming to the platform
Upcoming · not live todayOn the roadmap. Not in the product yet.
These rounds out the platform but aren't live. We'd rather list them clearly as upcoming than imply something we haven't shipped.
Property home manual + guest chatbot
A property-trained assistant that handles the routine questions a guest asks during a stay, so only the things that genuinely need you reach you.
Smart review routing
Happy guests guided toward public reviews; unhappy guests routed to private feedback you can actually act on.
ROI analytics
What the platform recovered for you — disputes won, hours saved, tool spend consolidated — surfaced as a single number you can defend to an owner. Today the dashboard shows live turnover, QA, and coverage figures; the full operational analytics view is on the way.
OTA calendar auto-sync
Paste your OTA calendar links once and every checkout becomes a scheduled turnover automatically. Today you schedule turnovers directly across the portfolio; automatic sync from OTA feeds is on the roadmap.
Operative reliability scoring
A composite reliability score — acceptance rate, response time, no-shows — that automatically routes more work to your most dependable cleaners. Today you get a running QA score per operative; the reliability composite and auto-prioritisation are on the roadmap.
Cross-portfolio operative reputation
Reliability that travels with an operative across the portfolios they work, so a new manager sees the same signal you do.
Complaints & incident handling
Every complaint logged and categorised, with flagged damage, complaints, and quality issues routed to the right person and tracked until resolved.
You consolidate the sprawl. You keep the tools that genuinely move revenue. The economics work out before the first claim.
The upside
The one time it matters, you'll have the evidence to win.
Guest damage is rare. When it happens, it's expensive — and you never know which booking it'll be. OvrSee pays for itself month to month on the tools it replaces. The protection is the upside you can't predict: the dispute you'd otherwise have lost, won, because the evidence was already in the file before you knew you'd need it.
For management companies
Managing properties for owners? Every claim you lose, you explain to someone else.
When you manage on behalf of owners, a lost damage claim isn't just a cost — it's a conversation with the owner about why you didn't have the evidence. OvrSee gives you a defensible record on every property you're trusted with.
Sits under your PMS
OvrSee doesn't replace your PMS. It sits underneath it.
If you run Hostaway, Guesty, or Hospitable, keep them. OvrSee is the protection and operations layer beneath your PMS — the evidence, the cleaning quality, the claim packs. We build into the gaps the PMS leaves open, and integrate with the categories where the incumbents are genuinely excellent. OvrSee is not a channel manager and not a PMS. It works alongside the one you already have.
See what claims-grade evidence actually looks like.
Sample claim packs are assembled from anonymised real turnover data, with the source manager's consent. Tell us a bit about your portfolio and we'll send one over.